Faizatech Support

MemberFlow

Transactional emails

MemberFlow sends two emails on your behalf: a welcome email when someone signs up, and a password reset email when someone asks to reset. Both are editable per site.

Setting the sender

In Site settings, set the From address. Use an address on a domain you control and can authenticate—messages from a mismatched domain are far more likely to land in spam.

Editing a template

  1. Open Email templates for the site.
  2. Pick welcome or password-reset.
  3. Edit the subject and the body. Bodies are written in Markdown.

Variables

Variable Renders
{{firstName}} Member's first name
{{lastName}} Member's last name
{{fullName}} First and last name together
{{email}} Member's email address
{{siteName}} The connected site's name
{{resetLink}} Password-reset link — password-reset template only

The password-reset template must include {{resetLink}}. Without it, members have no way to complete the reset.

Leaving a template untouched keeps MemberFlow's default wording.

The outbox

Email outbox lists every message MemberFlow has queued for the site, with its status:

Status Meaning
pending Queued, not yet sent.
sent Handed off to the mail provider.
failed Delivery failed. The error is shown on the row.

Use Retry on a failed row to queue it again. Retry is useful after fixing a bad From address—the original message is re-sent as written.

💡 A member says the reset email never arrived? Check the outbox first. A sent row means the problem is downstream (spam filtering, a typo in their address); a failed row shows you the reason.